Private Practice

Complementary Healthcare

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From 25th May 2018 a new regulation called General Data Protection Regulation (GDPR) replaces the Data Protection Act.

The basic legal requirement is that organisations and businesses must comply with the DPA itself or they risk breaking the law.

Julz Therapy always take your data protection very seriously; we believe in transparency and the right for you the client, to know how your information is processed and stored.

GDPR is bringing in new legal protection for personal information from May 2018. This tells you what personal information I hold and why, and what your rights are.

The following notice is specific to Julz Therapy Complementary Healthcare

Please read it carefully, you will also be asked to complete and sign a declaration when you attend for your first appointment, or to update existing clients if required. You will be given a copy.

Therapist’s Name/Identity: Julie Millington of Julz Therapy

Therapist’s Contact Details:

Telephone No: 07968 693550

Email address:

Address: Lowick Road Islip Kettering NN143JY

Data Controller Contact Details: Julie Millington

Data Protection Office: Julie Millington

The Purpose of processing Client Data

I hold and use client data in order to provide you with the best possible treatment options, support and advice.

Lawful Basis for holding and using Client Information

The lawful basis under which I hold and use for information is my legitimate interests requirement to retain the information in order to provide you with the best possible treatment options and advice

a) my requirement to hold your information for the following legal reasons

a. ‘claims occurring’ insurance: (records to be kept for 7 years after last treatment)

b. law regarding children’s records (records to be kept until the child is 25 or if 17 when treated, then 26)

c. CNHC requirements to retain information for 8 years

As I hold special category data (i.e. health related information), the Additional Condition under which I hold and use this information is: for me to fulfil my role as a health care practitioner bound under the

AoR Confidentiality as defined in the AoR Code of Practice and Ethics.

Terms and registration with CNHC and FHT to abide by confidentiality, codes of practice and ethics.

What information I hold and what I do with it

In order to give professional treatments and therapies, I will need to ask for and keep information about your health. I will only use this for supporting you in treatments and therapies and any advice I give as a result of your treatment. The information to be held is:

Your contact details

Medical history and other health-related information

Treatment details and related notes

I will NOT share your information with anyone else (other than within my own practice, or as required for legal process) without explaining why it is necessary, and getting your explicit consent.

It may be helpful for your treatment for me to share your information with:

1. Your GP - with your explicit consent

for the following reasons:

1. To work alongside your general medical care and ensure the best possible safe treatment for you

The information to be shared would be:

1. Your contact details

2. The condition you have mentioned to me which may be a contraindication to having a treatment and requires GP consent to proceed.

I will keep your information for the following period of 8 years from last treatment/therapy or period required for children in line with the lawful basis listed above.

Your data will not be transferred outside the EU without your consent.  

Protecting Your Personal Data

I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.

I will contact you using the contact preferences you have given me.

Your Rights

GDPR gives you the following rights:

 The right to be informed:
To know how your information will be held and used (this notice).

 The right of access:
To see your therapist’s records of your personal information, so you know what is held about you and can verify it.

 The right to rectification:
To tell your therapist to make changes to your personal information if it is incorrect or incomplete.

 The right to erasure (also called “the right to be forgotten”):
For you to request your therapist to erase any information they hold about you

 The right to restrict processing of personal data:.
You have the right to request limits on how your therapist uses your personal information

 The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.

 The right to object:.
To be able to tell your therapist you don’t want them to use certain parts of your information, or only to use it for certain purposes.

 Rights in relation to automated decision-making and profiling.

 The right to lodge a complaint with the Information Commissioner’s Office:
To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.

Full details of your rights can be found at

If you wish to exercise any of these rights, please email data controller at

If you are dissatisfied with the response you can complain to the Information Commissioner's Office; their contact details are at:


Please note:

 if you don’t agree to your therapist keeping records of information about you and your treatments, or if you don’t allow them to use the information in the way they need to for treatments, the therapist may not be able to treat you  

  Your therapist has to keep your records of treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed

 Your therapist can move their records between their computers and IT systems, as long as your details are protected from being seen by others without your permission.

The above templated information is copywrited to Association of Reflexology (AOR) the original template has been adapted specifically  for and by Julz Therapy  with consent and membership, of the AOR, therefore it ,or any part of it must not be copied ,reproduced, distributed or used without express written consent  from AOR and Julz Therapy.

The use of cookies

Under new EU privacy regulations, websites must make it clear to visitors what information is being stored about them. When you visit the majority of websites, small text files are downloaded onto your computer called “cookies”. These files remain on your computer for a period of time, depending on the cookie. The cookies vary in importance, some track the pages you have visited, some remember your preferences and some help advertisers display adverts which is relevant to your interests.

The new privacy legislation essentially requires websites to obtain consent from visitors to store or retrieve any information on a computer or web connected device. This is where the cookies become relevant. Certain cookies, which are deemed to be “strictly necessary”, are exempt from the change in the law, i.e. shopping carts or wordpress which requires cookies for the websites to work.

By law we must inform you that we use Google Analytics, and other cookies to monitor traffic flow and to deliver certain features to the website.  By continuing to browse this website you accept the use of cookies. To learn how to remove cookies please visit By browsing or using our services you accept that the use of cookies will be used.

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